Last updated: 24th September 2020
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Use our eligibility checker to get an indication of whether our dedicated dispute-resolution service for small businesses may be able to help you, just by answering a couple of questions (click the answer that applies to make a start):

What is the annual turnover of your business?
To answer this question, please use your year-end accounts from the last financial year.

Your answers suggest that your business is not eligible for help from our service for small businesses.

But to check, you can contact us on 0800 023 4567.

How many people work for your business?
To answer this question, please use your total number of employees and contractors.

Your answers suggest that you may be eligible for help from our dedicated dispute-resolution service for small businesses. Contact us and we’ll check if your complaint is something we can help with.

What is the total of your business's balance sheet?
To answer this question, please use your year-end accounts from the last financial year.

Your answers suggest that you may be eligible for help from our dedicated dispute-resolution service for small businesses. Contact us and we’ll check if your complaint is something we can help with.

Your answers suggest that your business may not be eligible for help from our service for small businesses.

But to check, you can contact us on 0800 023 4567.