The Financial Ombudsman Service for Small Businesses is a free and easy to use service that has the power to settle complaints between small businesses and financial services providers.

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If you’re a small business and you have a complaint

Do you have a complaint about a financial business? If you’re not happy with how they’ve handled your complaint, you can ask us to step in.


How to complain 

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If you’re not a small business

If you have a complaint about a financial business but you’re not a small business, head to our Financial Ombudsman Service website

If you’re not sure, find out more here.


Who we can help