The Financial Ombudsman Service for Small Businesses is a free and easy to use service that has the power to settle complaints between small businesses and financial services providers.

A man with a laptop is giving an answer in a meeting - a man and woman are looking at him

If you’re a small business and you have a complaint

Do you have a complaint about a financial business? If you’re not happy with how they’ve handled your complaint, you can ask us to step in.

How to complain 


If you’re not a small business

If you have a complaint about a financial business but you’re not a small business, head to our Financial Ombudsman Service website

If you’re not sure, find out more here.

Who we can help