Find out how our service is being impacted by the Covid-19 (coronavirus) outbreak, and what this means for your complaint:
- Find out how to contact us to register a complaint, or ask a question about your case.
- Find out more about our approach to Covid-19 related issues that might affect small businesses, and how small businesses can complain (individual consumers can find this information on our main website).
- Financial businesses: if you are handling or responding to complaints, find out more about our approach to complaints caused or affected by Covid-19.
If you’re a small business and you have a complaint
Do you have a complaint about a financial business? If you’re not happy with how they’ve handled your complaint, you can ask us to step in.